CRAFTING
DESIGNS THAT
SPARK REACTIONS
User Experience Design Lead | UX & CX Strategist | Driving business growth through human-centered design
I design for clarity, scale, and impact.
With over 13 years of experience in user experience and customer-centered design, my focus has always been on building digital products that are not only usable but meaningful. From launching award-winning mobile experiences to modernizing legacy systems for global enterprises, I’ve led design journeys that balance business goals with human needs.
My strengths lie in leading multidisciplinary teams, crafting scalable design systems, and bringing structure to complexity. I thrive at the intersection of UX, CX, and strategy, whether that’s guiding product decisions, simplifying journeys, or advocating for the user in boardroom conversations.
What drives me is this: design is not just about interfaces, it’s about influence. It’s about making decisions easier, experiences smoother, and technology more human.
If you're building thoughtful, user-first solutions and believe design should shape the future, we’ll get along well.

ABOUT
Travel sparks my
creativity and continuously
inspires new ideas.
WORK EXPERIENCE
2012 - Present
Customer Experience Design (CSX) – Manager
PwC, Bangalore
2022 - Present
User Experience Design – Senior Associate

PwC, Bangalore
2020 - 2022
User Experience Design Manager
HDFC Bank, Mumbai
2016 - 2020
Freelance / Founder
Cafecrux Design Agency, Mumbai
2015 - 2016
User Experience & Visual Designer
Shaadi.com, Mumbai
2014 - 2015

User Experience & Visual Designer
BookMyShow, Mumbai
2014 - 2014
User Experience & Visual Designer
Mobilox Innovations, Mumbai
2012 - 2014
Graphic Designer
Cognitio Communications, Mumbai

2012 - 2012
SOFTWARES
AWARDS &
RECOGNITION
Showcasing notable achievements and accolades received for exceptional work.
Silver Star Award
HDFC Bank
2019
Silver Star Award
HDFC Bank
2018
Google + Indian Prime Minister Office App Contest Finalist
2015



