CRAFTING
DESIGNS THAT
SPARK REACTIONS
Customer Experience Design Lead with 12+ years of expertise in human-centered design and consulting. Skilled in crafting user-centric digital products, capability building, resource staffing, and team management. Proven ability to foster client relationships, drive business growth, and align strategies with market trends to enhance service delivery.
ABOUT
Travel sparks my
creativity and continuously
inspires new ideas.
WORK EXPERIENCE
2012 - Present
Customer Experience Design (CSX) – Manager
PwC, Bangalore
2022 - Present
User Experience Design – Senior Associate
PwC, Bangalore
2020 - 2022
User Experience Design Manager
HDFC Bank, Mumbai
2016 - 2020
Freelance / Founder
Cafecrux Design Agency, Mumbai
2015 - 2016
User Experience & Visual Designer
Shaadi.com, Mumbai
2014 - 2015
User Experience & Visual Designer
BookMyShow, Mumbai
2014 - 2014
User Experience & Visual Designer
Mobilox Innovations, Mumbai
2012 - 2014
Graphic Designer
Cognitio Communications, Mumbai
2012 - 2012
SOFTWARES
AWARDS &
RECOGNITION
Showcasing notable achievements and accolades received for exceptional work.
Silver Star Award
HDFC Bank
2019
Silver Star Award
HDFC Bank
2018
Google + Indian Prime Minister Office App Contest Finalist
2015
